Navigating Anxiety and Humor in the Workplace

Mar 13, 2025·
Irene Voss
Irene Voss
· 6 min read

Navigating Anxiety and Humor in the Workplace

In the fast-paced world of retail and service jobs, anxiety is a common challenge. It can feel overwhelming, especially when trying to meet the demands of a busy work environment. This article explores how we can balance humor and empathy to create supportive workplaces for those dealing with anxiety.

Understanding Anxiety Disorders in the Workplace

Anxiety disorders can feel like a heavy weight, especially when working in busy retail and service jobs. They are more than just feeling stressed occasionally. Symptoms include constant worry, restlessness, and even physical signs like a racing heart. If you’ve ever felt on edge, even when things seem calm, you might relate to these feelings.

In the retail world, where the pace is fast and demands are high, many workers say, “I have anxiety when he comes to that,” especially in tough situations. The pressure to perform can make anxiety harder to manage, affecting both job performance and well-being. Understanding anxiety disorders is crucial in creating a supportive work environment.

Unfortunately, there is still a stigma around mental health in many workplaces. Some might think, “I don’t look like someone who has that,” as if anxiety has a specific look. This stigma can make it tough to talk about anxiety and seek help. But by recognizing anxiety and addressing it openly, we can break down these barriers and create a supportive work environment.

When Humor Hurts: Manager Reactions to Anxiety

Imagine having a tough day at work with that familiar knot in your stomach due to anxiety. Now picture your manager noticing and choosing to laugh or joke about it. Sometimes, a manager laughing about anxiety disorder might think they’re lightening the mood, but it can actually make things worse. When humor is misused, it can hurt rather than help.

There are times when a manager might say, “Oh, you’re just being dramatic,” or chuckle when an employee expresses anxiety. This reaction dismisses the employee’s feelings and can increase their anxiety. If you’ve ever thought, “I have anxiety when he comes to that,” you know how important it is for managers to be sensitive and understanding.

Managers should recognize how their reactions impact employees’ mental health. A supportive response acknowledges anxiety and offers help, rather than brushing it off with a laugh. By saying, “Oh right, you have anxiety,” they create a more inclusive and caring environment. Empathy goes a long way in helping employees feel valued and supported.

If you experience a manager laughing about anxiety disorder, it’s important to seek support and communicate openly. Knowing your manager takes your mental health seriously can make a huge difference, encouraging open conversations and building trust.

Personal Stories: “I Don’t Look Like Someone Who Has That”

In retail and service, anxiety can sometimes be invisible. Many workers feel misunderstood because they “don’t look like someone who has that.” It’s like wearing a mask that hides the storm inside, and when others can’t see it, they might not believe it’s real.

Take Emily, for example. She works at a busy clothing store and hears, “You’re always so cheerful, I can’t imagine you having anxiety.” Yet, Emily battles constant worry about meeting sales targets. When she opened up to her manager, she was met with surprise and disbelief. “I don’t look like someone who has that,” Emily thought, as her manager chuckled, missing the chance to support her.

Similarly, James from the electronics department feels anxious during hectic sales events. When he shared his struggles with a colleague, they said, “You? Really? You seem so calm.” James felt his anxiety was invisible, making it harder to ask for help. This lack of understanding can make the workplace feel isolating.

Sharing these stories reminds us of the importance of empathy. Just because someone looks okay doesn’t mean they aren’t struggling. When managers and colleagues dismiss these feelings, it deepens isolation. By sharing personal stories, we can change this narrative. Recognizing that anxiety doesn’t have a specific look helps create a more understanding environment. It’s about listening and supporting each other. Let’s make it okay to say, “I don’t look like someone who has that,” and respond with care and understanding.

Empathy in Action: “Oh Right, You Have Anxiety”

Imagine a workplace where empathy flows as freely as coffee in the breakroom. This environment can make all the difference for someone with anxiety. When a manager or coworker acknowledges your struggles, saying, “Oh right, you have anxiety,” it shows they care and are willing to support you.

Take Sarah, who works at a busy supermarket. She often feels overwhelmed during rush hours. One day, her manager noticed her distress and said, “Oh right, you have anxiety. Let’s see how we can make this easier for you.” Instead of brushing her off, he offered to adjust her schedule during peak times. This act of understanding helped Sarah feel valued and less anxious about work.

Another example is Jake, who works at a café. His colleagues noticed he seemed tense during busy shifts. One day, a coworker checked in, saying, “Oh right, you have anxiety. Want to swap tasks for a bit?” This gesture made Jake feel part of a supportive team, less alone in his struggles.

When empathy is part of workplace culture, it encourages openness about challenges without fear of judgment. Managers who understand and support those with anxiety help create a positive environment where everyone can thrive. It’s not about having all the answers but about listening and being willing to help.

By fostering empathy, workplaces become safe havens for employees with anxiety. It’s about building connections and showing you care. When we say, “Oh right, you have anxiety,” with kindness and support, we make work a place where everyone feels valued. Let’s strive to be that voice of empathy every day.

Finding Balance: “We Were at a Point Where We Could Laugh About It”

In the whirlwind of retail and service jobs, where every day brings new challenges, finding moments of laughter can be a lifeline. Humor, when used with care, can help cope with anxiety and build stronger bonds. It’s about striking the right balance—knowing when it’s okay to laugh and when serious support is needed.

Imagine a team that’s been through thick and thin, saying, “We were at a point where we could laugh about it.” This doesn’t mean making light of anxiety disorders, but using humor as a shared language that brings people closer. When everyone feels supported, laughter becomes a way to release tension and connect.

Consider Alex, who works at a fast-food restaurant. He felt anxious during lunch rushes, but over time, his team became aware of his struggles. After a hectic shift, they joked about shared mishaps, saying, “Remember when we thought we’d never make it through?” This camaraderie helped Alex feel more at ease, knowing he wasn’t alone in the chaos.

Reaching this point requires sensitivity and understanding. It’s important to first build an environment where anxiety is acknowledged and addressed with care. Managers should not dismiss concerns with humor; instead, they should foster a safe atmosphere. By doing so, humor can be a healthy part of dealing with workplace stress.

Balancing humor and empathy involves knowing your team and recognizing when a light-hearted moment can lift spirits versus when a serious approach is necessary. By creating a supportive community, workers can feel empowered to share experiences and find joy in challenges. Let’s build workplaces where emotions are respected, and laughter, when appropriate, brings us together.